1.We accept Alipay, West Union . All major credit cards are accepted through secure payment processor ESCROW.
2.Payment must be made within 3 days of order.
3.If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
1.Orders processed timely after the payment is verified.
2. We only ship to confirmed order addresses. Your order address must match your Shipping address.
3.The images shown are not the actual item and are for your reference only.
4. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 40 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6.We are not responsible for any important duties, taxes and charges. Please check with your country’s customs Office to determine what these additional costs will be prior to bidding/buying. All emails will be answered within 24 hours. If you do not receive our reply, please kindly resend your email and we will reply to you as soon as possible. Serious buyer only！Please place order only if you agree with all the terms.
7. Delivery Time:
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are no exceptions!
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return.
3. We will refund your full winning bid-amount, Upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from aliexpress. Or you may choose to have a replacement.
1. We rely on our reputation and customer satisfaction to succeed.Therefore,your feedback is extremely important to us,please leave good feedback and five star to us if you get satisfied with our goods and service.
2. We care about our valued customers,and will always try to help you.
3. Please give us the opportunity to resolve any problem.We understand the concerns and frustrations you might have,and will try your best to resolve the issues.
4. Please e-mail us before leaving any negative feedback or opening any dispute on the site.We will help you to resolve the problem.
KEMEI is a well-know brand in China, and all kemei products in our store are 100% authentic, and we already got the authorization letter from KEMEI ELECTRIC APPLIANCE CO.,LTD . You can trust our products quality.